Quick answer
You select the proposed employment outcome through informed choice. The agency evaluates your individual circumstances and the applicable requirements. You and the agency then develop an individualized plan for employment (IPE) that requires your agreement and a qualified agency counselor’s approval.
This is meaningful participation, not automatic approval of every goal, school, provider, or expense. Federal rights apply in California and Nevada; the California rules identified below apply only in California.
- Consumer selects a goal
- Individualized evaluation
- Joint employment planning
- IPE agreement & approval
- Services & review
A simplified picture, not every procedural step. Information, discussion, and informed choice continue throughout; planning may return to an earlier step.
Keep deadlines visible
Check the deadline and filing instructions in your notice now. Asking for clarification, contacting an advocate, or using a worksheet does not file a review request or extend a deadline.
Background, examples & sources
A. What is informed choice?
Informed choice means receiving usable information and support to make decisions throughout vocational rehabilitation (VR). It includes assessments, employment goals, services, providers, settings, and ways to obtain services. Ask for communication or decision-making support you need.
For providers, compare qualifications, accessibility, cost, duration, services offered, and available information about satisfaction and outcomes. Ask: “What are my options, and what do I need to know to compare them?”
B. Who selects the employment outcome?
The individual selects the specific employment outcome. It must fit their strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice, consistent with competitive integrated employment. A qualification or degree can be a step toward that outcome; it is not the same thing as the job goal.
In plain language, competitive integrated employment is paid work in the community alongside people without disabilities, with comparable pay, benefits, and advancement opportunities, subject to the rule’s detailed standards.
The counselor’s role includes individualized evaluation and IPE approval. Ask for the evidence and rule behind a disagreement, rather than treating either personal preference or a counselor’s preference as the entire test.
C. What must an IPE contain?
The written plan must connect your work goal to needed services, chosen providers, timelines, and a way to evaluate progress. It must also explain responsibilities, including applicable cost participation and comparable benefits. Supported employment, student transitions, and post-employment needs have additional requirements when applicable.
D. How do consumers participate in planning?
You may prepare all or part of a proposed IPE yourself, with a counselor, or with other permitted assistance, including a disability advocacy organization. The final plan still requires agreement and the required signatures. Ask for a copy in an appropriate language or communication format.
California’s rules describe you as an active participant and give the counselor duties to assist, evaluate, coordinate, and review. Participation includes sharing relevant information and communicating about progress; it does not mean surrendering your right to question a decision.
E. What services and providers may consumers select?
You have informed-choice rights about the services needed for your goal, providers, settings, and purchasing methods. Applicable provider standards, authorization, financial participation, and comparable-benefit rules still matter. Ask which rule applies and how it addresses your individual needs.
Federal rules prohibit arbitrary service limits and absolute dollar or time limits. Reasonable fee schedules and duration policies must allow exceptions for individual needs. An in-state preference cannot effectively deny a necessary service; choosing an equally suitable but more expensive out-of-state service does not require the agency to pay the difference.
F. When is additional assessment appropriate?
Use existing, current information as much as possible and appropriate. If more information is necessary to determine the goal or needed services, a comprehensive assessment must address the individual’s circumstances and use an appropriate integrated setting. California rules also limit the assessment to information necessary to identify rehabilitation needs and develop the IPE.
Ask: “What question remains unanswered, what existing information was considered, and how will this assessment answer it?” Completing an assessment does not by itself show that it answered the relevant question adequately.
G. What happens during annual IPE reviews?
You and a qualified counselor review progress toward the goal at least annually. California’s annual review addresses services and outcomes, progress, changed circumstances, and your participation. It considers original information and new information you provide. Ask for the review summary and an updated plan when needed.
H. When must or may an IPE be amended?
An IPE is amended as necessary when substantive changes occur in the employment outcome, services, or providers. California permits necessary amendments and requires amendment when an annual review identifies these substantive changes. Necessary post-employment services also require appropriate planning.
A proposed change is not yet an effective amendment. It requires the individual’s agreement and signature and the qualified agency counselor’s agreement and signature. Request the change, supporting reasons, and a copy of the approved amendment; a new goal is not automatically approved simply because it was requested.
I. Can VR support education and career advancement?
Yes, when appropriate to the individual’s rehabilitation needs and approved plan. Federal services can support preparing for, keeping, regaining, or advancing in employment. Training may include college, graduate or professional study, and fields such as science, technology, medicine, law, and business—not only entry-level preparation.
Education must connect to the employment objective and applicable service requirements. Higher-education funding requires maximum efforts by the agency and the individual to obtain grant assistance from other sources. Confirm authorization, covered costs, and any personal share before committing money; enrollment does not establish a right to reimbursement.
J. What happens if the agency disagrees?
Identify the actual disputed decision: the work goal, an assessment, a particular service, a provider, cost, or implementation. Ask for the individualized reasons, supporting records, applicable rule, and review instructions. A disagreement about one expense does not answer every question about the employment goal.
A fictional example: someone proposes a technical career that requires a certificate. They ask the agency to distinguish whether it questions the career goal, the need for training, or the price of a chosen program. Each issue needs its own explanation and relevant information.
K. What reviews, hearings, and assistance are available?
Federal rules provide review of agency determinations affecting VR services, including voluntary mediation and an impartial hearing. You may present supporting information and use counsel or another chosen advocate in those proceedings. State procedures and representation requirements matter; this does not authorize a nonattorney to represent you in court.
Ask about protection of services already being provided while review is pending; federal rules have specific exceptions. Keep a request, a decision, and actual implementation separate. A hearing request does not guarantee the remedy you seek.
Free Client Assistance Program (CAP) help is independent of this website. Use the state-specific links below for California and Nevada procedures and assistance.
Bring the information that matters
Keep your current signed IPE and amendments, assessments, decision notices, relevant correspondence, service or training descriptions, cost information, and proof of any actual filing. Request confidential consumer records through the consumer-file process; a public-records request serves a different purpose.
Legal Authorities & Further Reading
- 29 USC 722: informed choice, IPEs, and review (Federal statute)
- 34 CFR 361.45: plan development, assessment, and amendments (Federal regulation)
- 34 CFR 361.46: required plan contents (Federal regulation)
- 34 CFR 361.48: available services and advanced training (Federal regulation)
- 34 CFR 361.50: individualized service and cost policies (Federal regulation)
- 34 CFR 361.52: informed choice (Federal regulation)
- 34 CFR 361.57: review, mediation, hearings, and implementation (Federal regulation)
- California: 9 CCR 7001.5, 7024, 7029.6, 7029.9 — assessment, counselor, and participation (State regulations)
- California: 9 CCR 7128, 7130, 7130.5, 7131, 7133 — IPE requirements (State regulations)
- California: 9 CCR 7149 and 7154 — services and training (State regulations)
- California WIC 19104 and 19104.5: 2016 enacted text (historical; current codifier unavailable in this review) (Historical enacted statute)
- RSA-TAC-23-03 (2023): quality employment and advanced training · PDF, 188 KB (Federal agency guidance)
- RSA-TAC-24-01 (2023): meaningful engagement and planning · PDF, 298 KB (Federal agency guidance)
- RSA-PD-01-03 (2001): informed choice · PDF, 43 KB (Historical federal agency guidance)
- 81 Federal Register 55630 (2016), especially 55672, 55676–55677 · PDF, 864 KB (Final-rule preamble: agency interpretation)
Last source review: 2026-10-10 · Primary sources reviewed for the explanations below; source-date and access limits are stated
Reviewed October 10, 2026: federal regulations through October 8, 2026; official California regulation pages through August–September 2026, cross-checked with DOR’s May 2025 collection. The current WIC codifier could not be retrieved; the linked enacted text is identified as historical. RSA guidance and the 2016 preamble explain agency interpretation, not new statutory rights.
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